# Edfinancial Services > Student Loan Servicer ## About Edfinancial Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We've been in the student loan industry for over 30 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other. - **About**:[About Edfinancial] (https://edfinancial.studentaid.gov/about) - Edfinancial About Page ## Content Areas - [Edfinancial Home](https://edfinancial.studentaid.gov/): Edfinancial Home Page - [Lower Payment Options](https://edfinancial.studentaid.gov/lower-payment-options): Explore different repayment options for your loan(s) - [Complete List of Discharge Options](https://edfinancial.studentaid.gov/complete-list-of-discharge-options): In certain situations, you can have your federal student loans forgiven, canceled, or discharged - [Ways to Pay] (https://edfinancial.studentaid.gov/waystopay): Different ways you can pay your loan balance ## Contact Information - **Contact**:[Contact Page](https://edfinancial.studentaid.gov/contact) - Contact Edfinancial