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Have a question about your student loan account? Please use this secure form to include your specific account information for a timely response.
A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans. Note: Eligible borrowers may now enroll in PAYE and ICR Plans. Please check StudentAid.gov/saveaction for more information.
Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.
Looking for a paper copy of your 1098-E for your records? Log in to your online account and select ‘More…’ followed by ‘Tax Statements’ to view and print your student loan interest statement.
We appreciate your feedback! Your opinion is valuable in helping us improve our services.
Have a question about your student loan account? Please use this secure form to include your specific account information for a timely response.
Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time