Awarded Top Work Places from 2020 - 2023. Come grow with us.



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Awarded Top Work Places from 2020 - 2023. Come grow with us.

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Check out why our employees think Edfinancial is a great place to work!

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Join Our Team

  • Great Benefits: Start a career with health and wellness, life insurance, and retirement benefits!
  • Top Workplaces Awards: Edfinancial has won the Top Workplacesaward for several years in a row based on employee feedback results captured by the Energage Workplace Survey.
  • Help to Others: Be a true advisor and friendly voice to student loan customers in need.
  • Stable Company: Build a career with a market leader, consistently in the top 3 of our industry and servicing over 5.5 million customers.
  • Growth Opportunities: Employees have the ability to expand their skill set and income-producing opportunities.
  • Independently Owned: Work for a company that cares about our community and fosters a vibrant and dynamic culture.
  • Competitive Pay: Current openings for annual compensation starting at $44,500 per year!
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  • 5.5+

    million customers

  • 35yrs

    in business

  • 1,100+


animated map of the United States showing our HQ office in Knoxville, TN, additional offices in El Paso, TX, Concord, NH and Montgomery, AL, and remote team members
edlife outing examples


It's not all work and no play at Edfinancial. We enjoy fostering a vibrant and dynamic culture. From departmental outings and companywide events to engaging in community outreach, we prioritize a well-rounded experience for our team members. We also encourage a healthy lifestyle through our company-sponsored fitness program and offer various clubs to spark your interests.

Edfinancial Services is dedicated to good corporate citizenship. We align our resources so that our employees have the opportunity to volunteer in support of our mission-centric sponsorships, such as:

  • Big Brothers Big Sisters of East Tennessee
  • The Boys and Girls Club
  • United Way of Greater Knoxville
  • Medic Blood Drive
  • Knoxville Area Rescue Ministry
  • Susan G. Komen for the Cure
  • Buddy's Race Against Cancer


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Our Core Values

Our employees have been described as having an "uncommon work ethic" and they truly embody our core values.

  • Compassionate

  • Innovative

  • Excellent

  • Courteous

  • Integrous

  • Energetic

Edfinancial Mission statement: Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing.

EdFamily Benefits

  • Health & Wellness

    Competitive benefits package, generous sick/emergency leave benefits, along with providing our own employee wellness programs

  • Supplemental

    Optional supplemental insurance add-ons along with access to utilize Flexible Spending and Health Savings Accounts

  • Learning & Development

    Tuition reimbursement, EdKids scholarships, leadership development and other supplemental trainings, plus full access to Udemy for Businesses

  • Life Insurance

    Protect your dependents with a generous Basic Life and Accidental Death & Dismemberment (AD&D) Insurance provided to all eligible employees

  • Retirement

    401(K) Retirement Savings PLan that can be elected on your date of hire with contribution matching for eligible employees

  • Flexible PTO & Company Closures

    Prioritized work-life balance, with flexible PTO that increases with your length of employment and 12 paid holidays each year

  • Recognition

    Employee awards rewarding hard work and dedication, along with a peer-to-peer recognition system with redeemable awards

  • Little Extras

    Break rooms stocked with drinks and snacks, a gym, basketball court and ping pong tables, and more!

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James Quinn employee testimony: Edfinancial is a great place to work. I love that the leadership team cares about you as a person and invests in your growth. I feel Edfinancial is the extended family I never had before.
Neeloy Chaudhuri employee testimony: The encouragement I have received here to build upon my skills and utilize my strengths has been paramount to the growth and success of not only my professional life but my personal life as well.
Ericka Wright employee testimony: If you want to work for a company that makes you feel needed or included, Edfinancial is the way to go. When I joined the team, I wasn't sure what to expect, but less than a month into employment, I figured out quickly that I wasn't coming to work with co-workers, I was coming to work with family.

Build Your Future With Us

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