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Important Updates

Memorial Day Holiday

Our offices will be closed on Memorial Day - Monday, May 27th. Please note this may result in a higher-than-average call volume following the holiday. We apologize for any inconvenience. You can access account information 24 hours a day by logging into your online account.


News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.


Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

Payment Options

There are several payment options that are available. You can pay online, sign up for auto debit, call us, and more.

Loan Forgiveness & Discharge

There are repayment plans that include loan forgiveness, and several reasons why a loan may be discharged.



  • In School

    Payments are not required while you are in school, but it is good to stay informed about your loan balance, interest accrual, and more.



  • In Grace

    After you graduate or fall below half time, your grace period of 6 months begins. Review available resources to help you get ready for repayment.



  • In Repayment

    Now that you are paying back your student loans, be informed about your payment options, interest reduction benefits, and more.



  • Parent Borrower

    Parent PLUS loans are taken out for a student, but are the parent's responsibility. Be informed about your payment options, and more.

Need help?

We Are Here For You

Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

Don't wait in line during longer hold times and get your answer now! 😊
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