Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Holiday Closings

Our offices will close for the holidays as follows:

  • Tuesday, December 24th (Closing at 5pm EST)
  • Wednesday, December 25th
  • Tuesday, December 31st (Closing at 5pm EST)
  • Wednesday, January 1st

Please note this may result in a higher-than-average call volume following the holidays. We apologize for any inconvenience, and we hope you have a safe and happy holiday season. You can access your account information 24 hours a day by logging into your online account.

  • Auto Pay

    Never miss a payment! When you sign up for Auto Pay, your payment is automatically processed from the bank account of your choice. Plus, you could even save 0.25% on your interest rate!

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  • Pay Online

    Pay online through your online student loan account. You can also view the latest information about your student loans, explore repayment options, and more!

    Learn More  Sign Up
  • Bill Pay Service

    You can use your bank or another online bill pay service to make payments (make sure they don’t charge a fee). They will need your account number and the payment address information.

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  • Pay By Mail

    Prefer to pay by check or money order? You can mail your payment to the address located on your statement. Make sure that your name, account number and correct payment amount is listed.

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  • Pay By Phone

    Call us at 800-337-6884 and make a payment with a Customer Service Representative or 24/7 through our automated phone system.

    Call Now
  • Co-signer Options

    If you are a co-signer on a loan, you are able to make payments via mail or phone.

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