Important Announcements

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We’ll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges. 

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements. 

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf

A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans.

Edfinancial Updates

Government Shutdown: As of October 1, 2025, the Federal government has shut down. We will continue being available for assistance as the shutdown currently does not have any impact on your federal student loans. You may contact Edfinancial if you have any questions or need assistance regarding your account. For updates, please visit StudentAid.gov.

SAVE: The U.S. Department of Education previously notified borrowers with loans in the SAVE forbearance that interest began accruing August 1, 2025. Visit StudentAid.gov/SAVE for details, including how to stay on track for Public Service Loan Forgiveness and Income Driven Repayment Forgiveness.

Federal Student Aid Forms

You can find specific forms related to your loans serviced by Edfinancial at StudentAid.gov/forms-library. The forms are listed by topic, such as “Loan Forgiveness and Discharge,” “Loan Repayment,” “Service Members and Veterans,” and more.

Visit StudentAid.gov

Looking for Tax Forms?


Your tax information is available in your online account or via our automated phone system. You can also find frequently asked questions on our Tax Information page.

Sending Paper Forms

If you need to mail or fax your forms, send them to the address or fax number listed below or on the form.

Edfinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

Fax: 800-887-6130 (toll free)
Fax: 865-692-6348

Save time by submitting your forms online!

If the form you are trying to submit can be submitted electronically at StudentAid.gov/forms-library, the option will be available next to the form.

If you need to print and fill out a form, you can still scan and upload it through your online account! This is the quickest way to submit paper forms.

Additional Forms Not in the Federal Student Aid Forms Library



Income Sensitive Repayment Worksheet (FFELP Loans Only)

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Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time