Important Announcements

Starting on July 1, 2026, the interest rate reduction for borrowers enrolled in Auto Pay will go from 0.25% to 1%. This reduction is a temporary benefit available through June 30, 2028. Learn more and enroll by 11:59 p.m. ET on Sept. 30, 2026.

On March 10, 2026, a court order ended the Saving on a Valuable Education (SAVE) Plan. The U.S. Department of Education will contact impacted borrowers, who can explore and apply for other repayment plans. For more information, visit https://StudentAid.gov/courtactions.

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We’ll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges. Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements. For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search. To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf

Edfinancial Updates

Juneteenth Holiday:  Our offices will be closed on Friday, June 19th, in observation of Juneteenth. Please note this may result in a higher-than-average call volume following the holiday. We apologize for any inconvenience. You can access account information 24 hours a day by logging into your online account.

Federal Student Aid Forms

You can find specific forms related to your loans serviced by Edfinancial at StudentAid.gov/forms-library. The forms are listed by topic, such as “Loan Forgiveness and Discharge,” “Loan Repayment,” “Service Members and Veterans,” and more.

Visit StudentAid.gov

Looking for Tax Forms?


Your tax information is available in your online account or via our automated phone system. You can also find frequently asked questions on our Tax Information page.

Sending Paper Forms

If you need to mail or fax your forms, send them to the address or fax number listed below or on the form.

Edfinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

Fax: 800-887-6130 (toll free)
Fax: 865-692-6348

Save time by submitting your forms online!

If the form you are trying to submit can be submitted electronically at StudentAid.gov/forms-library, the option will be available next to the form.

If you need to print and fill out a form, you can still scan and upload it through your online account! This is the quickest way to submit paper forms.

Additional Forms Not in the Federal Student Aid Forms Library



Income Sensitive Repayment Worksheet (FFELP Loans Only)

Need help?

We Are Here For You

Representatives are available Monday 8:00 a.m. – 9:00 p.m., Tuesday – Wednesday 8:00 a.m. – 8:00 p.m, Thursday – Friday 8:00 a.m. – 6:00 p.m. Eastern Time