Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Columbus Day Closing

Our offices will be closed on Monday, October 14th, in observance of Columbus Day. Please note this may result in higher-than-average call volume following the federal holiday. We apologize for any inconvenience.

You can access your online account 24 hours a day.

Below is a list of forms to assist you in managing your student loan account(s). You will see form options based on loan type – FFELP Loans or Direct Loans.

Many forms are available to be completed electronically through  your online account.

Looking for Tax Forms?


Your tax information is available in your online account or via our automated phone system. You can also find frequently asked questions on our Tax Information page.

Sending Paper Forms

If you need to mail or fax your forms, send them to the address or fax number listed below or on the form.

Edfinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

Fax: 800-887-6130 (toll free)
Fax: 865-692-6348

Save time by using your online account!

Many forms are available to be completed electronically through your online account.

If the form you are trying to submit can be submitted electronically, the option will be available next to the form.

If you need to print and fill out a form, you can still scan and upload it through your online account! This is the quickest way to submit paper forms.

Forms

Income-Driven Repayment Plan Request


Did you know you can apply electronically at StudentAid.gov?
Skip the paperwork and have your application processed faster!

Instructions and information about the Income-Driven Repayment Application

Income Sensitive Repayment Worksheet (FFELP Loans Only)


Servicemembers Civil Relief Act (SCRA): Interest Rate Limitation Request

Unemployment Deferment


Economic Hardship Deferment


In-School Deferment


Graduate Fellowship Deferment


Rehabilitation Training Deferment


Parent Plus Borrower Deferment


Military / Post-Active Duty Deferment


Temporary Disability Deferment


Cancer Treatment Deferment

General Forbearance Options


Student Loan Debt Burden Forbearance


Mandatory Forbearance


Teacher Loan Forgiveness Forbearance


AmeriCorps (CNCS) Forbearance

PDF File English

Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application


Learn how to apply online at at StudentAid.gov/publicservice, visit the PSLF Help Tool or learn more about TEPSLF.

Learn more about this discharge option.

Teacher Loan Forgiveness Application


Learn more about this discharge option.

Total and Permanent Disability


Learn more about this discharge option.

False Certification (Disqualifying Status)


High School Graduation Status Form


False Certification (Unauthorized Signature/Payment)


School Closure


Unpaid Refund Discharge Form


Spouses and Parents of September 11, 2001 Victims

Information Release Form

Need help?

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Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

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