Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Holiday Closings

Our offices will close for the holidays as follows:

  • Tuesday, December 24th (Closing at 5pm EST)
  • Wednesday, December 25th
  • Tuesday, December 31st (Closing at 5pm EST)
  • Wednesday, January 1st

Please note this may result in a higher-than-average call volume following the holidays. We apologize for any inconvenience, and we hope you have a safe and happy holiday season. You can access your account information 24 hours a day by logging into your online account.

What to Expect While in School


While you are in school and enrolled at least half-time, you don’t have to make any student loan payments, and you can focus on your studies. It is important to work with your school’s financial aid office and keep up with deadlines or other requirements.

If your loans have a standard, six-month grace period, your first payment will be due approximately six months after you graduate or drop to below half-time enrollment.

Learn About the Student Loan Life Cycle

Know What You Owe


  1. Access your Edfinancial Services account online 24/7 by registering for your online account. The registration process is very brief and requires you to input your social security number and date of birth to create a secure online account.
  2. See if you have loans serviced by any other servicers by visiting https://studentaid.gov. You will need your FSA ID to access the information. This is the same login you would have used to fill out your FAFSA® when you applied for federal financial aid. If you don’t remember the login information, you can recover it while you’re on this site.
  3. Get organized and keep all your student loan documents together – before and after graduation.

Helpful Tip

You are not required to make payments while in school, but if you can afford it, making even small payments can save you interest and lower the total cost of your loans.

Stay in Touch


Address change? New phone number? Newly married? Transferred to a different school? Edfinancial will need to know about any changes so that we can send you periodic updates detailing your outstanding balance, payment due dates, and any important information regarding your student loans.

Contact Us

Leaving School Early


If you decide to take a break from school or fall below half-time enrollment, any student loans that you have will enter their grace period, unless grace has been exhausted. If this is the case the loan(s) will enter repayment. Consider all of your options and talk with your academic advisor, financial aid counselor, and student loan servicer(s) to find out the effects of leaving school early.

Need help?

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Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

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