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A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans. Further developments are possible while the SAVE Plan remains under litigation. Please check StudentAid.gov/saveaction and Ed.gov/SAVE for additional information as developments occur.
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Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Edfinancial Services to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Learn more about Federal Student Aid See your repayment options with Loan Simulator
If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts - Ombudsman’s Student Loan Assistance Unit (888) 830-6277
Home Help Center
Whether you are still in school, in grace, or ready to start repayment, we are here for you.
We want to make this transition as smooth as possible while your loans are transferred to us.
Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time
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