Important Announcements

The U.S. Department of Education is reviewing the recent Executive Order regarding the Public Service Loan Forgiveness Program. The Program is not changing today, and borrowers do not need to take any action. To learn more about the current program requirements, see your progress and payment counts, or submit a PSLF form, visit StudentAid.gov/publicservice.

A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans. As a result, the IDR and online loan consolidation applications are temporarily unavailable on StudentAid.gov. Borrowers can still submit a paper loan consolidation application.

Edfinancial Updates

2024 Tax Information

Looking for a paper copy of your 1098-E for your records? Log in to your online account and select ‘More…’ followed by ‘Tax Statements’ to view and print your student loan interest statement.

Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We’ve been in the student loan industry for over 30 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other.

In addition to student loan servicing, Edfinancial has two more divisions to service schools and hospitals.

Edamerica offers services specifically designed for schools – such as call center capabilities, financial aid process outsourcing, and default prevention services.

Medfinancial partners with medical providers to offer patient payment programs to allow patients to fund medical necessities and emergencies with convenient repayment options.

Careers at Edfinancial

Media Inquiries

For media inquiries, please contact pressinfo@edfinancial.com.

Not monitored for borrower inquiries.

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