Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans.

Edfinancial Updates

The U.S. Department of Education is contacting borrowers who are delinquent on their student loan payment. If you recently submitted a payment that covers your past due balance, or you resolved the delinquency, no action is needed from you, and you are in good standing. If you haven’t missed a payment and received an email in error, please disregard.

Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. We provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We’ve been in the student loan industry for over 30 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other.

In addition to student loan servicing, Edfinancial has two more divisions to service schools and hospitals.

Edamerica offers services specifically designed for schools – such as call center capabilities, financial aid process outsourcing, and default prevention services.

Medfinancial partners with medical providers to offer patient payment programs to allow patients to fund medical necessities and emergencies with convenient repayment options.

Careers at Edfinancial

Media Inquiries

For media inquiries, please contact pressinfo@edfinancial.com.

Not monitored for borrower inquiries.

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