Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Holiday Closings

Our offices will close for the holidays as follows:

  • Tuesday, December 24th (Closing at 5pm EST)
  • Wednesday, December 25th
  • Tuesday, December 31st (Closing at 5pm EST)
  • Wednesday, January 1st

Please note this may result in a higher-than-average call volume following the holidays. We apologize for any inconvenience, and we hope you have a safe and happy holiday season. You can access your account information 24 hours a day by logging into your online account.

Your Student Loan Servicer


Edfinancial Services is your student loan servicer. We are here to answer your questions, help you with repayment plans, and process your student loan payments. We’ve been in the student loan industry for over 25 years, striving to find a better way every day to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other.

  • In School

    Payments are not required while you are in school, but it is good to stay informed about your loan balance, interest accrual, and more.
  • In Grace

    After you graduate or fall below half time, your grace period of 6 months begins. Review available resources to help you get ready for repayment.
  • In Repayment

    Now that you are paying back your student loans, be informed about your payment options, interest reduction benefits, and more.
  • Parent Borrower

    Parent PLUS loans are taken out for a student, but are the parent’s responsibility. Be informed about your payment options, and more.

Need help?

We Are Here For You

Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

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