A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.
Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.
Our offices will close for the holidays as follows:
Please note this may result in a higher-than-average call volume following the holidays. We apologize for any inconvenience, and we hope you have a safe and happy holiday season. You can access your account information 24 hours a day by logging into your online account.
Whether you are still in school, in grace, or ready to start repayment, we are here for you.
Helpful InfoWe want to make this transition as smooth as possible while your loans are transferred to us.
Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time
