Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Columbus Day Closing

Our offices will be closed on Monday, October 14th, in observance of Columbus Day. Please note this may result in higher-than-average call volume following the federal holiday. We apologize for any inconvenience.

You can access your online account 24 hours a day.

 

Tax FAQs

During 2023, Edfinancial completed a conversion to a new servicing system to better serve you. The interest paid to your account on each servicing system will be provided separately. For interest paid while on our current system, you can view and print a copy of your 1098-E tax form by accessing the “Tax Statements” section of your online account. We will notify you via email or physical mail if any interest was paid to your account while on our previous system.

You may be able to deduct interest paid on eligible student loans. Edfinancial’s customer service representatives cannot provide tax advice. If you have questions about allowable deductions for the interest or origination fees paid on your loan(s), please contact the Internal Revenue Service (IRS) toll free at 1-800-829-1040, or a tax professional.

Only the amount of interest you paid and the tax ID (EIN) number are required to file your taxes. The actual IRS Form 1098-E is not required.

Edfinancial utilizes more than one tax ID (EIN) number based on the owner of your loan(s). After tax information becomes available, you may view the tax ID number that applies to your specific loan(s) by reviewing your 1098-E tax form.

During 2023, Edfinancial completed a conversion to a new servicing system to better serve you. The interest paid to your account on each servicing system will be provided separately. Tax information for interest paid to your account while on our current system is available in your online account. After logging in, select the “Tax Statements” section to view or print a copy of your IRS Form 1098-E. We will notify you via email or physical mail if any interest was paid to your account while on our previous system.

Edfinancial’s customer service representatives cannot provide tax advice. Please contact a tax professional, or contact the IRS at 1-800-829-1040 or www.irs.gov.

If you would like to request a transcript of your tax return from the IRS, you may complete a 4506-T form. For more information, visit irs.gov/forms-instructions. Please note that if you are applying for an Income-Driven Repayment (IDR) plan, you may complete an application online through StudentAid.gov and electronically transfer your federal tax return information with your application.

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