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Auto Pay
Never miss a payment! When you sign up for Auto Pay, your payment is automatically processed from the bank account of your choice. Plus, you could even save 0.25% on your interest rate!
NOTE: Borrowers whose Federal Direct Loans originated on or after July 1st, 2012, who are on or apply for Auto Pay by 9/30/2026 will receive a temporary 1% interest rate reduction until 6/30/2028.
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Pay Online
Pay online through your online student loan account. You can also view the latest information about your student loans, explore repayment options, and more!
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Bill Pay Service
You can use your bank or another online bill pay service to make payments (make sure they don’t charge a fee). They will need your account number and the payment address information.
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Pay By Mail
Prefer to pay by check or money order? You can mail your payment to the address located on your statement. Make sure that your name, account number and correct payment amount is listed.
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Pay By Phone
Call us at 800-337-6884 and make a payment with a Customer Service Representative or 24/7 through our automated phone system.
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Co-signer Options
If you are a co-signer on a loan, you are able to make payments via mail or phone.
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Important Announcements
Starting on July 1, 2026, the interest rate reduction for borrowers enrolled in Auto Pay will go from 0.25% to 1%. This reduction is a temporary benefit available through June 30, 2028. Learn more and enroll by 11:59 p.m. ET on Sept. 30, 2026.
On March 10, 2026, a court order ended the Saving on a Valuable Education (SAVE) Plan. If you are enrolled in the SAVE plan we will notify you between July 1st and August 15th, and you will have 90 days from the date the notification is sent to choose a different repayment plan. For more information, visit StudentAid.gov/courtactions or visit StudentAid.gov/repayment-calculator to explore and apply for other repayment plans.
On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We’ll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges. Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements. For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search. To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf.
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We Are Here For You
Representatives are available Monday 8:00 a.m. – 9:00 p.m., Tuesday – Wednesday 8:00 a.m. – 8:00 p.m, Thursday – Friday 8:00 a.m. – 6:00 p.m. Eastern Time