Servicemembers Civil Relief Act (SCRA)
The SCRA allows members of the Uniformed Services to receive an interest rate cap of 6.00% for qualifying debts and it applies to private, Direct, and FFELP Loans that were obtained before the date you, or the eligible endorser, entered military service. For military service prior to August 14, 2008, only private loans are eligible to receive a reduced interest rate of 6.00%. Note that the SCRA interest rate limit does not apply to an endorser of a PLUS loan made to a parent or a graduate/professional student unless that individual is also performing eligible military service.
If a loan was obtained after the date you began military service, it is not eligible for the SCRA 6.00% interest rate cap. For eligible loans, you are eligible for the reduced rate from the date you began your military service through the date that you leave military service; as long as the period of service is greater than thirty days. Past due accounts are eligible for SCRA benefits; however, the interest rate change will not reduce any delinquency.
Note
If you are on active duty, you are eligible for an interest rate reduction under the SCRA for all federal and private student loans taken out prior to the start of your service. If you consolidate your loans while serving in the military, you will lose the ability to qualify for this benefit, even if the underlying loans were taken out prior to the start of active-duty service. A consolidation loan will be considered eligible for benefits under the SCRA if you applied for the consolidation loan before starting active-duty military service.
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Complete and return the Servicemembers Civil Relief Act (SCRA): Interest Rate Limitation Request or contact us so we can verify your eligibility. We check the Department of Defense Manpower Data Center (DMDC) website to confirm periods of military service and apply SCRA benefits to eligible servicemembers.
Military Service Deferment
This deferment is available to a borrower during periods in which a borrower is serving in one of the following capacities:
- on active duty during a war or other military operation, or a national emergency
- on qualifying National Guard duty during a war or other military operation, or a national emergency
The deferment begins on the date the condition entitling the borrower to the deferment first existed and ends on the date on which the borrower’s qualifying service is certified to end or actually ends.
For a borrower whose qualifying service includes October 1, 2007, or begins on or after that date, the deferment is extended for an additional 180 days after the date the borrower is demobilized from that qualifying service. The additional 180-day deferment is available to a borrower each time a borrower is demobilized from qualifying active duty service. The additional 180-day deferment period may not be granted unless we receive documentation of the date the borrower was demobilized from qualifying service.
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Request the deferment and provide a copy of your military orders or a written statement from your commanding or personnel officer, or complete the Military/Post-Active Duty Deferment form and have your commanding or personnel officer certify in Section 4.
Post-Active Duty Student Deferment
This deferment is available to a borrower who is called or ordered to active duty on or after October 1, 2007, or for a period of service that includes that date, and who satisfies both of the following criteria:
- is a member of the National Guard or Armed Forces Reserve, including a member who was in a retired status when activated
- was enrolled on at least a half-time basis in a program of study at an eligible school at the time of, or within 6 months prior to, being called or ordered to active duty
A borrower who meets the eligibility criteria receive a deferment for up to 13 months following the completion of a period of active duty military service if that service began on or after October 1, 2007, or includes that date. The deferment ends on the earlier of the date of the borrower’s re-enrollment in school on at least a half-time basis, or the date the 13-month period ends.
A borrower who is eligible for both the post-active duty student deferment and the 180-day extended military service deferment period can only receive these benefits concurrently and not consecutively (i.e., the maximum benefit is limited to 13 months).
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Request the deferment and provide documentation of your duty status showing you were a member of the National Guard or Reserves, and establish an end-of military service date and enrollment status at an eligible school at the time of, or within six months prior to, military activation, or complete the Military/Post-Active Duty Deferment form and have your commanding or personnel officer certify in Section 4 and provide any necessary supporting documentation.
HEROES Act Waiver
While you are on active duty, certain documentation requirements for federal student loans are waived. For example, if you are on an income-driven repayment plan and military service prevents you from providing updated income and family size information, this documentation requirement will be waived and your current monthly payment amount will be maintained.
Department of Defense (DOD) Loan Repayment Program
You may be eligible for forbearance of your loan, granted in yearly increments, if you are performing the type of service that qualifies you for a partial repayment of your loan(s).
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You must complete a forbearance request form and enclose a statement from an authorized official of the DOD certifying the beginning and end dates that you are expected to perform the type of service that qualifies you for a partial repayment of your loan(s).
Total and Permament Disability (TPD) Discharge
If your physician certifies that you are totally and permanently disabled, you may be eligible for TPD Discharge. There are three ways to show that you are totally and permanently disabled:
- You may submit documentation from the U.S. Department of Veteran’s Affairs (VA) showing that the VA has determined that you are unemployable due to a service-connected disability.
- You may submit a Social Security Administration (SSA) award for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits stating that your next scheduled disability review will be within 5 to 7 years from the date of your most recent SSA disability determination.
- You may submit certification from a physician that you are totally and permanently disabled and unable to engage in substantial gainful activity by reason of medically determinable physical or mental impairment that:
- can be expected to result in death,
- has lasted for a continuous period of not less than 60 months, or
- can be expected to last for a continuous period of not less than 60 months.
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Nelnet is the U.S. Department of Education’s Total and Permanent Disability (TPD) Discharge Servicer. If you have any questions regarding the loan discharge process, or the status of your application, please contact Nelnet.
Total and Permanent Disability (TPD) Discharge Servicer
U.S. Department of Education
P.O. Box 87130
Lincoln, NE 68501
Serving on Active Duty in a Hostile Area
If you meet certain criteria, no interest will accumulate on your loan(s) for a period of no more than 60 months during the service described below. For Direct Consolidation Loans, this benefit applies to the portion of the consolidation loan that repaid loans first disbursed on or after October 1, 2008. To be eligible, you must:
- have a Direct Loan that was first disbursed on or after October 1, 2008, and
- be serving on active duty or performing qualifying National Guard duty during a war, other military operation, or national emergency, and serving in an area of hostilities qualifying for special pay.
Public Service Loan Forgiveness (PSLF)
If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance of your eligible Direct Loans
- after you’ve made the equivalent of 120 qualifying monthly payments under an accepted repayment plan, and
- while working full time for an eligible employer.
Find out more about Public Service Loan Forgiveness (PSLF) and Temporary Expanded Public Servicer Loan Forgiveness (TEPSLF) at StudentAid.gov/publicservice.
To be considered for PSLF, you only need to submit a PSLF form. The easiest way to do this is by using the PSLF Help Tool. The PSLF Help Tool allows you to:
- use the PSLF Employer Search to see if your employer qualifies for PSLF,
- request that your employer’s PSLF Program eligibility be reviewed if not already in the database,
- prepare and sign your PSLF form, and electronically request certification and signature form your employer, or
- generate your PSLF form for manual signature and submission if electronic submission is not possible.
You may also access the PSLF form through the StudentAid.gov Forms Library.
Think you meet the requirements?
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You may submit your application online through the Federal Student Aid website, or by submitting a PDF application.
Helpful Tips
Here are some helpful tips to consider prior to deployment which will assist in managing your student loan(s):
- Consider granting power of attorney to an individual you trust so they can act on your behalf. As an alternative, you can set up an authorized third party on your account to receive account information (unlike power of attorney, this authorization will not allow the third party to make changes to your account).
- Create your online account to get quick access to account details. Your online account allows you to access account specific information, make account changes, pay bills, and more.
- Sign up for electronic statements through your online account to have your correspondence sent electronically instead of by mail.
- Review your available repayment plan and deferment/forbearance options.
- Sign up for Auto Pay to have your payments automatically deducted from a checking or savings account each month. While your account is in active repayment and enrolled in Auto Pay, you may receive an interest rate reduction of 0.25%.
- Place an active duty alert on your credit report to reduce the risk that you’ll become a victim of identity theft.
Servicemember Benefits
Edfinancial Services appreciates your service to our country and we want to ensure that you are aware of the options available specific to student loan borrowers in the military.
Your options are specific to you loan type. Not sure of your loan type?
Available for Direct Loans and FFELP Loans
Available for Direct Loans Only
Need to speak to a Servicemember Liaison?
1-800-337-6884 Toll Free
military@edfinancial.studentaid.gov
(Please do not include any personally identifiable information such as your social security number or account number in your email.)
Deploying Soon?
Here are some helpful tips to consider prior to deployment which will assist in managing your student loan(s).
Additional Resources