A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans.
Our offices were closed on Memorial Day – Monday, May 26th. Please note this may result in a higher-than-average call volume following the holiday. We apologize for any inconvenience. You can access account information 24 hours a day by logging into your online account.
The U.S. Department of Education is contacting borrowers who are delinquent on their student loan payment. If you recently submitted a payment that covers your past due balance, or you resolved the delinquency, no action is needed from you, and you are in good standing. If you haven’t missed a payment and received an email in error, please disregard.
Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time