A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans.
Columbus Day Closing: Our offices will be closed on Monday, October 13th, in observance of Columbus Day. Please note this may result in higher-than-average call volume following the federal holiday. We apologize for any inconvenience. You can access your online account 24 hours a day.
Government Shutdown: As of October 1, 2025, the Federal government has shut down. We will continue being available for assistance as the shutdown currently does not have any impact on your federal student loans. You may contact Edfinancial if you have any questions or need assistance regarding your account. For updates, please visit studentaid.gov.
SAVE: The U.S. Department of Education is notifying borrowers with loans in the SAVE forbearance that interest will begin accruing again starting August 1, 2025.
Visit studentaid.gov/SAVE for details, including how to stay on track for Public Service Loan Forgiveness and Income Driven Repayment Forgiveness.
Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time