Important Announcements

On Dec. 9, 2025, the U.S. Department of Education announced a proposed settlement agreement that would end the Saving on a Valuable Education (SAVE) Plan. The settlement must be approved by the court before it can be implemented. Borrowers can use the Loan Simulator to begin exploring other repayment options. For more information, visit StudentAid.gov/courtactions.

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We’ll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges. 

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements. 

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf

Edfinancial Updates

Martin Luther King, Jr. Day: Our offices will be closed on Monday, January 19th, in observance of Martin Luther King, Jr.’s Birthday. Please note this may result in a higher-than-average call volume following the holiday. We apologize for any inconvenience. You can access your account information 24 hours a day by logging into your online account.

2025 Tax Information: Looking for a paper copy of your 1098-E form for your records? Log in to your online account and select ‘More…’ followed by ‘Tax Statements’ to view and print your student loan interest statement.

Federal Student Aid is committed to providing electronic and information technologies that are accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act (29 U.S.C 794d). If you wish to report an issue related to the accessibility of any content on this website or with respect to any documents, forms, statements, or publications, visit U.S. Department of Education – Accessibility.

Alternative Format

Current and prospective borrowers are entitled to receive any student loan related communication or document in an accessible, alternative format. Borrowers interested in receiving student aid forms, student loan statements, notices, written communications, and publications in alternative formats should contact us directly at 1-855-337-6884 or by email through our Customer Service Form. Edfinancial Services offers various alternative formats such as Braille, large print, audio CD, and digital navigable formats supported by computers and digital talking-book players, delivered through data CD, email, or other electronic means.

Need help?

We Are Here For You

Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time