Visit the online information resource center for Total and Permanent Disability (TPD) discharge of Federal Family Education Loan (FFEL) Program loans, William D. Ford Federal Direct Loan (Direct Loan) Program loans, Federal Perkins Loans, and Teacher Education Assistance for Higher Education (TEACH) Grant service obligations.
The U.S. Department of Education (the Department) has one contact point for borrowers seeking assistance with all TPD questions.
Phone:
Fax:
TDD/TTY:
A borrower who is hearing-impaired may web chat with a representative by visiting the total and permanent disability website and clicking on “Live Chat”.
Special Assistance:
A borrower who has special needs and requires assistance navigating the total and permanent disability charge process simply needs to request assistance when he or she contacts Loan Discharge and Forgiveness Customer Support. A borrower can designate an individual or organization to assist with the TPD discharge process by completing and submitting the Applicant Representative Discharge form at StudentAid.gov.
Website:
Contact:
Mailing Address:
Federal Student Aid Programs TPD
P.O. Box 300010
Greenville, TX 75403