Important Announcements

The U.S. Department of Education is reviewing the recent Executive Order regarding the Public Service Loan Forgiveness Program. The Program is not changing today, and borrowers do not need to take any action. To learn more about the current program requirements, see your progress and payment counts, or submit a PSLF form, visit StudentAid.gov/publicservice.

A federal court issued an injunction preventing the U.S. Department of Education from implementing the Saving on a Valuable Education (SAVE) Plan and parts of other income-driven repayment (IDR) plans. As a result, the IDR and online loan consolidation applications are temporarily unavailable on StudentAid.gov. Borrowers can still submit a paper loan consolidation application.

Edfinancial Updates

2024 Tax Information

Looking for a paper copy of your 1098-E for your records? Log in to your online account and select ‘More…’ followed by ‘Tax Statements’ to view and print your student loan interest statement.

Visit the online information resource center for Total and Permanent Disability (TPD) discharge of Federal Family Education Loan (FFEL) Program loans, William D. Ford Federal Direct Loan (Direct Loan) Program loans, Federal Perkins Loans, and Teacher Education Assistance for Higher Education (TEACH) Grant service obligations.

Visit DisabilityDischarge.com

The U.S. Department of Education (the Department) has one contact point, the Nelnet Total and Permanent Disability Servicer, for borrowers seeking assistance with all TPD questions.

Phone:

Fax:

(303) 696-5250

TDD/TTY:

A borrower who is hearing-impaired may Web chat with a representative by visiting the total and permanent disability Web site clicking on “Chat Now”.

Special Assistance Team:

A borrower who has special needs and requires assistance navigating the total and permanent disability charge process simply needs to request assistance when he or she contacts the Nelnet Total and Permanent Disability Servicer.

Website:

Email:

Mailing Address:

U.S. Department of Education
P.O. Box 87130
Lincoln, NE 68501

For Overnight Delivery:

U.S. Department of Education
121 South 13th Street, Suite 201
Lincoln, NE 68508

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