Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Holiday Closings

Our offices will close for the holidays as follows:

  • Tuesday, December 24th (Closing at 5pm EST)
  • Wednesday, December 25th
  • Tuesday, December 31st (Closing at 5pm EST)
  • Wednesday, January 1st

Please note this may result in a higher-than-average call volume following the holidays. We apologize for any inconvenience, and we hope you have a safe and happy holiday season. You can access your account information 24 hours a day by logging into your online account.

If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program.  The PSLF Program forgives the remaining balance on your Direct Loans

  • after you’ve made the equivalent of 120 qualifying monthly payments under an accepted repayment plan, and
  • while working full-time for an eligible employer.

Find out more about Public Service Loan Forgiveness (PSLF) and Temporary Expanded Public Service Loan Forgiveness (TEPSLF) at StudentAid.gov/publicservice.

To be considered for PSLF, you only need to submit a PSLF form. The easiest way to do this is by using the PSLF Help tool. The PSLF Help Tool allows you to:  

  • use the PSLF Employer Search to see if your employer qualifies for PSLF,  
  • request that your employer’s PSLF Program eligibility be reviewed if not in the database,  
  • prepare and sign your PSLF form, and electronically request certification and signature form your employer, or  
  • generate your PSLF form for manual signature and submission if electronic submission is not possible. 

You may also access the PSLF form through the StudentAid.gov Forms Library

For more information about the TEPSLF opportunity, visit StudentAid.gov/TEPSLF.

Learn About PSLF PSLF Help Tool Learn About TEPSLF

Federal Family Education Loans (FFEL), Perkins Loans, and private loans don’t qualify for PSLF. However, FFEL and/or Perkins Loans may become eligible if you consolidate them into a Direct Consolidation Loan. Before you consolidate, we recommend you evaluate how the qualifying payments made on the loans that would be included in your consolidation loan will be credited to your consolidation loan. Visit the “Eligible Loans” section at StudentAid.gov/publicservice for more information.

Loan consolidation provides access to additional forgiveness options and repayment plans but may result in the loss of certain benefits so we encourage you to visit StudentAid.gov/consolidation to learn about the pros and cons of consolidating your loans.

Learn About Consolidation

Need help?

We Are Here For You

Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

Don't wait in line during longer hold times and get your answer now! 😊
1
Top of Chatbot Close Chatbot