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Important Updates

News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.

Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

Public Service Loan Forgiveness (PSLF) Update

On Oct. 25, 2022, the U.S. Department of Education (ED) announced a plan for permanent improvements to the PSLF program and a one-time payment count adjustment to bring borrowers closer to forgiveness. An outline of the improvements is available on ED's Fact Sheet. For the most up-to-date information and how these changes may impact your loans, check back here or visit StudentAid.gov/publicservice or StudentAid.gov/idradjustment.

  • Borrowers who have commercially or federally held Federal Family Education Loan Program (FFELP) loans and who consolidate those loans into Consolidation Loans before April 30, 2024, will also get PSLF credit under the one-time account adjustment.
  • Updated federal regulations announcing permanent improvements to the PSLF program were published November 1, 2022. These regulations are effective July 1, 2023.
  • For additional information on PSLF, visit the PSLF Help Tool: StudentAid.gov/pslf

If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program.

The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.

Learn how to apply online or visit the PSLF Help Tool to complete your PSLF form, send your form to your employer(s) for their signature certifying your employment, and electronically submit your form to the PSLF servicer for processing. You may also access a PDF of the form at Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application (PSLF Form).

Learn About PSLF PSLF Help Tool

Federal Family Education Loans (FFEL), Perkins Loans, and private loans don’t qualify for PSLF. However, FFEL and/or Perkins Loans may become eligible if you consolidate them into a Direct Consolidation Loan. Note: Unless you apply for a Direct Consolidation Loan by the end of the year and meet other requirements to take advantage of the one-time account adjustment, any payments made on the loans before consolidation will not count as part of the 120 qualifying payments under PSLF. Only payments made on the new Direct Consolidation Loan will count towards PSLF. Loan consolidation provides access to additional forgiveness options and repayment plans but may result in the loss of certain benefits so we encourage you to visit StudentAid.gov to learn about the pros and cons of consolidating your loans.

Learn About Consolidation

Options If You Were Denied PSLF

Temporary Expanded Public Service Loan Forgiveness (TEPSLF)

If your application for Public Service Loan Forgiveness (PSLF) was denied only because some or all of your payments were made under a repayment plan that is ineligible for PSLF, you may be able to receive loan forgiveness under the Temporary Expanded Public Service Loan Forgiveness (TEPSLF) opportunity.

As part of this opportunity, the Department of Education will automatically reconsider your eligibility using an expanded list of qualifying repayment plans.

This TEPSLF opportunity is temporary, has limited funding, and will be provided on a first come, first served basis. Once all of the funds are used, the TEPSLF opportunity will end.

The Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application (PSLF Form) combines the employment certification form and the forgiveness application into one form. Borrowers will only need to submit this one form to certify employment or to be considered for forgiveness under PSLF or TEPSLF. Apply online or find more information about TEPSLF information on StudentAid.gov/TEPSLF or via the PSLF Help Tool.

PSLF Reconsideration Request

If you believe there was a mistake in determining that your employers or payments don’t qualify for PSLF or Temporary Expanded PSLF (TEPSLF), you may request reconsideration at StudentAid.gov/manage-loans/pslf-reconsideration.

As part of your request, you’ll be asked to describe the errors you believe were made regarding your eligibility and to upload any documentation that could support your case for reconsideration, including key tax forms or letters from your federal loan servicer.

If you are requesting an evaluation of your status with PSLF or TEPSLF and not a reconsideration of a past denial, then we recommend you use the PSLF Help Tool to generate a PSLF form to submit to the servicer to assess your progress towards forgiveness.

For more information regarding the PSLF reconsideration process, please visit StudentAid.gov/manage-loans/pslf-reconsideration.

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