Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Edfinancial Updates

Columbus Day Closing

Our offices will be closed on Monday, October 14th, in observance of Columbus Day. Please note this may result in higher-than-average call volume following the federal holiday. We apologize for any inconvenience.

You can access your online account 24 hours a day.

If you would prefer that your payment due date fall on a different day from what it currently is, use this information to change it.

Before you begin

You may not change your due date if your account is delinquent. If you are delinquent, you may contact us to learn about available options to resolve your delinquency.

Contact Us

Your due date may not fall on the 29th, 30th, or 31st day of the month.

Due date changes typically require 1-2 billing cycles to take effect.

To request a change

Contact our customer service department by phone or email with the date you prefer for your new due date.

 Call Us  Email Us

Include your account number in any email correspondence so we can provide you with the most efficient service possible.

After your request is submitted

Your due date change request will take three to five business days to process.

You will receive written a notification in the mail regarding your new due date.

Your new due date will become effective during a future billing cycle. Please refer to the written notification that we mail to you for the effective date.

Need help?

We Are Here For You

Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time

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