Important Announcements

A federal court issued an injunction preventing the U.S. Department of Education from implementing parts of the Saving on a Valuable Education (SAVE) Plan and other IDR plans, including – for example – SAVE’s monthly payment formula and loan forgiveness under SAVE, PAYE, and ICR plans. Please check StudentAid.gov/saveaction for more information.

Borrowers can now apply for income-driven repayment (IDR) plans electronically rather than needing to upload an application to our website. Please visit StudentAid.gov/IDR to submit your application. If you already submitted an application through our portal you do not need to apply again.

Note: Servicing Platform Transfer

All accounts have now been moved to the new platform. You should have received an email or paper letter notification from Edfinancial, and you can now create your new online account at Edfinancial.StudentAid.gov/MyAccount. You will need your social security number and will be asked to confirm demographic information that we have on file for you. Once you log in you will be able to view your new account number under your “Profile” tab.

Your Online Account is where you can find your student loan details, personalized information and resources at any time of the day.


Billing Statement Sample

General Overview

Your student loan billing statement contains all the most important information regarding your account. You will receive your statement about three weeks before your payment is due each month.

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Loan Account Details

See a snapshot of your most recent essential account information in the Loan Account Details section of your statement.

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Loan Account Details

Account Notifications and Contact Information

Find contact information for our customer service representatives on each statement. Your Edfinancial account is also accessible 24/7. Under the online account log in information, you’ll find notifications specific to your account to keep you updated on upcoming deadlines and recent activity.

View Sample Statement  
Account Notifications and Contact Information

Making a Payment

If you are currently receiving and making payments by mail, cut the coupon off the bottom of your statement and send it in with your check. Don’t forget to include your account number, on your check every month. If you are signed up for electronic correspondence, the statement will direct you to log in to your account and make a payment there.

View Sample Statement  
Making a Payment

Account Snapshot

On the back of your statement you will find itemized loan information. Loans are grouped by the same loan type and interest rate. Here you can view your interest accrual, current balance, payments received, and other loan details.

View Sample Statement  
Account Overview

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