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On July 18, 2024, a federal court issued a stay preventing the Department from operating the Saving on a Valuable Education (SAVE) Plan. The Department of Education is assessing the ruling and will be in touch directly with borrowers about how this will affect them. In the meantime, you can visit StudentAid.gov/saveaction for the latest information.
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Federal Student Aid (FSA) is your federal loan provider. FSA uses servicers (private companies) like Edfinancial Services to manage billing, questions, and payments, and to help you enroll in the best repayment plan for you.
Learn more about Federal Student Aid See your repayment options with Loan Simulator
If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts - Ombudsman’s Student Loan Assistance Unit (888) 830-6277
Welcome Video Transcript
Edfinancial Services is your student loan servicer. We are here to answer your questions, help you with repayment plans, and process your student loan payments. We've been in the student loan industry for over 25 years, striving to find a better way every day to deliver exceptional student loan servicing for students and families nationwide. It is our mission to do the right thing for our customers and each other.
Payments are not required while you are in school, but it is good to stay informed about your loan balance, interest accrual, and more.
After you graduate or fall below half time, your grace period of 6 months begins. Review available resources to help you get ready for repayment.
Now that you are paying back your student loans, be informed about your payment options, interest reduction benefits, and more.
Parent PLUS loans are taken out for a student, but are the parent's responsibility. Be informed about your payment options, and more.
Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time
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