Important Announcements

On Dec. 9, 2025, the U.S. Department of Education announced a proposed settlement agreement that would end the Saving on a Valuable Education (SAVE) Plan. The settlement must be approved by the court before it can be implemented. Borrowers can use the Loan Simulator to begin exploring other repayment options. For more information, visit StudentAid.gov/courtactions.

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We’ll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges. 

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements. 

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf

Edfinancial Updates

Holiday Closings: Please note that we expect higher-than-average call volume following the holidays. We apologize for any inconvenience. You can access your online account 24 hours a day. Our offices will close on:

  • Wednesday, December 24th, at 5:00 p.m. Eastern
  • Thursday, December 25th
  • Wednesday, December 31st, at 5:00 p.m. Eastern
  • Thursday, January 1st

2025 Tax Information: As the year comes to a close, tax season is right around the corner. We will be sending interest paid totals beginning January 12th through January 16th, 2026.

If you are a federal student loan borrower who has been impacted by a federally declared natural disaster, you may be eligible for assistance!

Forbearance

If you are a borrower in repayment who was adversely affected by a disaster and is having trouble making payments on a federal student loan, you qualify for administrative forbearance of loan repayment for a period of up to three months. During forbearance, payments are temporarily postponed or reduced. However, interest is still charged during the forbearance period. Please contact us to request this forbearance.

In-School Status

If you are a federal student loan borrower who was not able to complete your school year as a result of the disaster, you will be provided with an extended “in-school” status until you officially withdraw or re-enroll in the next regular enrollment period, whichever is earlier. This action will prevent you from entering repayment status on your loans. Contact your school to request this action.

School Closure

If you are a federal student loan borrower that received loan funds to attend a school identified as “closed school” and, due to the school’s closure, you did not complete the program of study at that school you may be eligible for forgiveness of your loan(s). Please review the terms and conditions listed on the School Closure Loan Discharge Application for additional information.

Additional Resources

Here are some additional resources that may be helpful to you.

If you have additional questions, please contact us.

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Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time