Important Announcements

On Dec. 9, 2025, the U.S. Department of Education announced a proposed settlement agreement that would end the Saving on a Valuable Education (SAVE) Plan. The settlement must be approved by the court before it can be implemented. Borrowers can use the Loan Simulator to begin exploring other repayment options. For more information, visit StudentAid.gov/courtactions.

On Oct. 30, 2025, the U.S. Department of Education published final Public Service Loan Forgiveness (PSLF) program regulations that will be effective on July 1, 2026. We’ll provide updates when the regulations are implemented. For now, there are no impacts to borrowers, payment counts, or discharges. 

Visit StudentAid.gov/publicservice for more information about PSLF and current program requirements. 

For more information about employer eligibility, visit StudentAid.gov/pslf/employer-search

To apply for PSLF, use the PSLF Help Tool at StudentAid.gov/pslf

Edfinancial Updates

Holiday Closings: Please note that we expect higher-than-average call volume following the holidays. We apologize for any inconvenience. You can access your online account 24 hours a day. Our offices will close on:

  • Wednesday, December 24th, at 5:00 p.m. Eastern
  • Thursday, December 25th
  • Wednesday, December 31st, at 5:00 p.m. Eastern
  • Thursday, January 1st

2025 Tax Information: As the year comes to a close, tax season is right around the corner. We will be sending interest paid totals beginning January 12th through January 16th, 2026.

Billing Statement Sample

General Overview

Your student loan billing statement contains all the most important information regarding your account. You will receive your statement about three weeks before your payment is due each month.

View Sample Statement

Loan Account Details

See a snapshot of your most recent essential account information in the Loan Account Details section of your statement.

View Sample Statement  
Loan Account Details

Account Notifications and Contact Information

Find contact information for our customer service representatives on each statement. Your Edfinancial account is also accessible 24/7. Under the online account log in information, you’ll find notifications specific to your account to keep you updated on upcoming deadlines and recent activity.

View Sample Statement  
Account Notifications and Contact Information

Making a Payment

If you are currently receiving and making payments by mail, cut the coupon off the bottom of your statement and send it in with your check. Don’t forget to include your account number, on your check every month. If you are signed up for electronic correspondence, the statement will direct you to log in to your account and make a payment there.

View Sample Statement  
Making a Payment

Account Snapshot

On the back of your statement you will find itemized loan information. Loans are grouped by the same loan type and interest rate. Here you can view your interest accrual, current balance, payments received, and other loan details.

View Sample Statement  
Account Overview

Need help?

We Are Here For You

Representatives are available Monday 8am - 11pm, Tuesday - Friday 8am - 8pm, Saturday 10am - 2pm Eastern Time